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Internet.am - Գաղտնիության քաղաքականություն

Effective date: January 1, 2019

Last updated: April 28, 2025

ABCDomain LLC (hereinafter referred to as “the Company”, “we”, “us”, or “our”) is committed to protecting the privacy and personal data of its users in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR).

This Privacy Policy explains how we collect, use, store, share, and protect personal data in connection with our services, including domain name registration, web hosting, technical services, and communications platforms.

1. Who We Are

Data Controller:

ABCDomain LLC

Registered address: Adonc 1 apt 4, Yerevan, Armenia 0014

Email: info@internet.am

Phone: +37460270027

2. What Personal Data We Collect

We may collect and process the following categories of personal data:

2.1 Identification & Contact Data

Full name
Email address
Telephone number
Postal address
Identity verification documents (if required for domain registration)

2.2 Financial Data

Billing address
Payment transaction details (processed securely via third-party providers)

2.3 Domain & Hosting Data

Registered domain names
WHOIS contact information
DNS settings
Server and hosting usage data

2.4 Technical Data

IP address
Browser type and version
Operating system
Device identifiers
Date and time of access
Cookies and usage logs

3. Legal Basis for Processing

We process your personal data based on the following grounds:

Contractual necessity (Article 6(1)(b) GDPR): to provide you with our services
Legal obligation (Article 6(1)(c) GDPR): to comply with ICANN and local regulations
Legitimate interests (Article 6(1)(f) GDPR): to improve service quality, secure systems, and prevent fraud
Consent (Article 6(1)(a) GDPR): for activities such as marketing communications

4. Why We Use Your Data

We use your personal data to:

Register, configure, and manage domain names
Provide hosting, VPS, SSL, email services
Process billing and payments
Communicate with you for support, updates, alerts
Comply with ICANN and other regulatory bodies
Secure and monitor our systems
Fulfill our legal and contractual obligations

5. Data Sharing and Transfers

We may share your data with:

Domain registries (e.g., ISOC.am, ICANN, EURid)
Payment processors
Technical partners (e.g., data centers, backup providers)
Regulatory authorities as required
All third-party service providers are bound by GDPR-compliant agreements to ensure the protection of your data.

6. International Transfers

Where data is transferred outside the EEA, we implement safeguards such as:

Standard Contractual Clauses (SCCs)

Transfers only to jurisdictions recognized as providing adequate data protection by the European Commission

7. Data Retention

We retain your personal data only as long as necessary to:

Fulfill our contractual and legal obligations
Resolve disputes
Enforce agreements

Domain-related data may be retained according to ICANN and registry requirements.

8. Your Rights Under the GDPR

As a data subject, you have the right to:

Access your data
Rectify inaccurate data
Request erasure ("right to be forgotten") under certain conditions
Restrict processing
Object to processing based on legitimate interests
Data portability (receive data in a machine-readable format)
Withdraw consent at any time (where processing is based on consent)

You may exercise your rights by contacting us at info@internet.am.

You also have the right to lodge a complaint with your local Data Protection Authority (DPA).

9. Security Measures

We apply appropriate technical and organizational measures to protect your data, including:

Data encryption
Access control protocols
Use of secure data centers
Regular security audits and assessments
Staff training in data protection principles

10. Use of Cookies

Our website uses cookies and similar technologies to improve functionality, user experience, and analytics.

You can manage your cookie preferences through your browser settings.

11. Data Protection Related to Chat Platforms

We use Chatwoot hosted on chat.host.am to manage communications with our users, including support inquiries and consultations.

We are fully responsible for all personal data processed on our Chatwoot server (chat.host.am).

This includes:

Storage of user messages, names, email addresses, and any other shared data
Processing for support, communication, and service improvement purposes
Secure encryption and controlled access to chat data
Compliance with GDPR and related data protection laws

All data shared via our chat platform is handled securely and is subject to the same level of protection and care as other personal data collected through Internet.am services.

12. Changes to This Policy

We reserve the right to update this Privacy Policy as needed to reflect changes in our services, practices, or legal obligations. Significant changes will be communicated via updates on our website or by direct notification.